Garry Conn

How to Remove the Fake FBI Virus From a HP G60-519WM

After learning about the Fake FBI Computer Virus and getting the steps to remove it, the removal process was a success. However, there were many other things wrong with the Windows 7 install such as not being able to shutdown or restart the computer from the start menu. I decided it would be best for the customer to wipe the hard drive clean and then reinstall the operating system. The option to perform a factory restore is available, but I do not like all the useless software and trialware that gets installed on HP machines. Instead I will also install a bundle of free software that will give the customer the ability to perform self-maintenance and also keep her computer safe and secure. Below is my log of events during this repair.