I noticed that my blog wasn’t working correctly. The theme loaded fine but my home page, posts, categories, etc. all said “no posts can be found.” I figured it had to so something with MySql, but I’m traveling right now and don’t have a good connection or time to investigate or repair. So, how did I repair my blog in 8 minutes? Answer: HostGator
Here’s a copy of my live chat:
(10:53:19 AM) System: There are currently 11 people in front of you and 99 chat technicians assisting customers.
(10:53:52 AM) System: There are currently 10 people in front of you and 99 chat technicians assisting customers.
(10:54:23 AM) System: There are currently 6 people in front of you and 99 chat technicians assisting customers.
(10:54:54 AM) System: There are currently 4 people in front of you and 99 chat technicians assisting customers.
(10:55:24 AM) System: There are currently 1 people in front of you and 99 chat technicians assisting customers.
(10:55:37 AM) Joshua Ma: has entered the chat.
(10:55:42 AM) Joshua Ma: Hello, welcome to HostGator Live Chat.
(10:55:42 AM) Joshua Ma: I will be glad to assist you.
(10:55:54 AM) Joshua Ma: Probably a crashed db table. Do you know the database name?
(10:56:06 AM) Garry Conn: yeah… one sec
(10:56:09 AM) Joshua Ma: Sure.
(10:56:16 AM) Garry Conn: garrycon_wp
(10:56:38 AM) Garry Conn: Thanks Josh
(10:58:32 AM) Joshua Ma: Bear with me for a few moments please.
(10:58:40 AM) Garry Conn: Sure…
(10:59:17 AM) Garry Conn: I might loose my internet connection btw… if that happens, don’t think I bailed on you.
(10:59:18 AM) Garry Conn: lol
(10:59:32 AM) Joshua Ma: This will only take a moment.
(10:59:35 AM) Joshua Ma: Running a repair now.
(10:59:44 AM) Garry Conn: ok.
(11:00:14 AM) Garry Conn: I like the new alert sound for the chat window, that really helps a lot with multitasking.
(11:00:16 AM) Joshua Ma: Looks good, can you give it a refresh from your location?
(11:00:21 AM) Joshua Ma: Did they add that finally?
(11:00:29 AM) Joshua Ma: Alot of people asked that it ‘ping’ them.
(11:00:37 AM) Joshua Ma: I don’t get to see that end of the system however ![]()
(11:00:56 AM) Garry Conn: Yeah… they have it added to the chat… I can really see how that helps speed things up.
(11:01:07 AM) Garry Conn: and yes, the blog is back up and running.
(11:01:10 AM) Joshua Ma: Great!
(11:01:21 AM) Joshua Ma: Just a simple database repair in MySQLDatabases for reference too.
(11:01:21 AM) Garry Conn: Thanks so much Josh… I think you helped me once before.
(11:01:26 AM) Joshua Ma: I believe so.
(11:01:38 AM) Garry Conn: I’ll rate the chat session A+++ thanks bud.
(11:01:46 AM) Joshua Ma: Thanks, enjoy your weekend!
(11:01:47 AM) Joshua Ma: Thank you for using HostGator Live Chat. If you could take a minute to rate your experience with HostGator as well as my overall performance, that would help us to improve our customer service. To do that, just click the button that says Rate and Exit in the upper right hand corner. The survey takes less than a minute to fill out.
1053AM, 99 chat technician online ready to assist. Amazing!
1055AM, my chat was answered in two minutes after being 10th in line. Amazing!
1059AM, my problem was confirmed in four minutes and addressed. Amazing!
1101AM, my problem was corrected in two minutes. Amazing!
Want to know how to fix your blog in 8 minutes or less? Answer: Order HostGator. Use coupon code: GARRYCONNDOTCOM and try them risk free for 45 days.







